How This FAQ Works for You
We built this page around the questions we actually hear from people in Bangladesh — not a generic list copied from somewhere else. Each answer walks you through a real process: how to fund your account through your mobile wallet, what happens after you submit a withdrawal, how to recover access if you are locked out, and what to do if a
payment does not reflect immediately. Deposits via bKash, Nagad, or Rocket are confirmed once the transaction clears on your wallet side and our system receives the reference. That usually happens quickly, but network delays on the wallet provider's end can add a few minutes. Withdrawals go through a verification step where we match your account details before releasing funds back to your
registered wallet number. If your registered number and your wallet number do not match, the withdrawal will be held until you update your details through account settings. For anything not covered here, our support team is reachable via live chat directly from the lobby.
- bKash Deposits
- Nagad Transfers
- Rocket Payments
- Account Verification