What We Collect and Why It Matters
We collect the information needed to run your account — your name, contact details, and the payment method you use to fund it. When you transact via bKash, Nagad, or Rocket, we record the transaction reference and amount for reconciliation and fraud prevention. We do not
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store your full mobile wallet PIN or bKash security credentials. Browsing data such as device type, session length, and pages visited is collected automatically to keep the platform working correctly on your phone or desktop. We also use this data to detect unusual account activity early.
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Any personal data you submit during account verification — such as a national ID scan — is held only for as long as your account is active or as required under applicable law. Your data is never sold to third parties. We share it only with
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payment processors necessary to complete your bKash, Nagad, or Rocket transactions, and with fraud-detection services that operate under equivalent data-handling obligations. Eligibility to use this platform and the rights available to you under this policy depend on your local law and the regions where access is
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permitted.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.